• 31 October 2019

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    Category : Reportage

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    Innovative, cutting-edge postal services

    October 9 is World Post Day, which celebrates a form of communication that, despite all the advances made, continues to play a leading role in society. FIIAPP is working in North Macedonia to improve the quality of its postal services.

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    On October 9, 1874, the General Postal Union was founded within the framework of the Bern Convention. It would be renamed the Universal Postal Union (UPU) in 1878 and be the organization that regulated postal services worldwide. In 1948, this institution became a specialized agency of the United Nations.

    According to the United Nations, the UPU is responsible for promoting and developing communication between nations, thereby enabling closer relations between postal services. Furthermore, for this three-year cycle, this institution wants to highlight innovation, integration and inclusion as being the three strategic cornerstones by which it is governed.

    According to UPU data, every year around 368 billion letters and 6,4 billion packages are delivered by five million postal workers.

    Due to new trends, which are currently changing the way we communicate, the UPU’s General Director, Bishar A. Hussein, points out that postal services “must be reinvented, adopt digitalization, redefine their value propositions and develop new products and services. They also need political support and investment, as well as a regulatory framework adapted to their activities”

    World Post Day 

    October 9 saw the celebration of World Post Day, which was first declared at the 1969 UPU Congress held in Tokyo, Japan. On this occasion, it coincided with the 145th anniversary of the founding of the aforementioned UPU.

    “It is worth reflecting on just how much our organization has helped humanity. The best way to celebrate our past is to fight for a better future. In this task, we were guided by the need to help humanity overcome its challenges, so that we can secure the future we all want for our planet. This is the best way to bring development and progress to the world”, said Bishar A. Hussein, General Director of the UPU.

    There is no doubt that the postal sector contributes to the social and economic development of countries despite being an old but very useful means of social communication.

    Although World Post Day does not have its own motto, it is celebrated in over 150 countries, who perform a range of activities such as the presentation and promotion of new postal services and products, rewarding employees for the work they do, the organization of exhibitions and trade fairs, the issuing of new stamps, the holding of conferences and workshops, as well as the sale of souvenirs and the holding of sports, cultural and educational events.

    CORREOS and the Sustainable Development Goals 

    CORREOS (the National Postal Service of Spain) contributes to the achievement of the UN’s Sustainable Development Goals (SDGs) by focusing on three fundamental mainstays: people, markets and supply chain.

    In relation to SDG 13 on Climate Action, this nationally owned company has implemented cleaner distribution and delivery thanks to its 500 zero-emission vehicles, and has reduced its CO2 emissions by 13% compared to 2013.

    Furthermore, CORREOS participated in the #ODSéate campaign, which ran from September 16 to 27, with the aim being to implement goal number four, namely that by 2020 the entire Spanish population must be familiar with the 2030 Agenda and respond to the changes that it proposes.

    Furthermore, CORREOS is issuing a series of ‘Solidarity Stamps’, and on this occasion it dedicated it to the 2030 Agenda with a set of stamps that feature the logo of this proposal together with the 17 Sustainable Development Goals.

    FIIAPP and CORREOS

    The objective of the project funded by the European Union and managed by FIIAPP entitled ‘Strengthening the Capacities of the North Macedonia Postal Agency’ is to improve the quality of the postal services provided by the aforementioned company and the training of its employees. The project is set to last 18 months. The main focal points areas of the project are the regulatory framework, analytical accounting, postal inspection, letter boxes and market analysis.

    Furthermore, it will lay the bases for preparing and adopting a new postal sector strategy. In particular, it will improve the administrative and regulatory capacity of the Postal Agency.

    Project coordinator, Eva Picos, goes on to highlight the liaison work being done by FIIAPP and points out that, “FIIAPP has driven Spain’s participation in this project forward at the operational level by acting as go-between with the European Union. In general, the EU supports and guides us on a day-to-day basis in addition to being the institution that sees to the entire management process”.

    The views and opinions expressed in this blog are the sole responsibility of its author.