28 September 2021
Category : Interview
'We go far beyond the mere fulfilment of the obligations to which we are subject as part of our public service duty'. We interview Laura Gonzalvo, director of Internal Audit and Risk Control at FIIAPPLaura Gonzalvo, director of Internal Audit and Risk Control at FIIAPP
Is the FIIAPP a transparent institution?
Transparency is a basic principle in the daily management of the FIIAPP. To begin with, as stated in our code of conduct, all the people who work in this organisation have to act in a transparent manner and ensure the transparency of the organisation. This commitment goes beyond mere compliance with the obligations to which we are subject as part of our duty as a public service that administers Spanish and European taxpayer funds. We are an organisation whose missionary purpose is to strengthen public systems in other countries, and this means that a key focus of our actions is precisely the improvement of our integrity, transparency and anti-corruption policies. But in order to support other institutions on the path to transparency, the first step is to be transparent.
Here at the FIIAPP we can affirm, without fear of error, that those countries with higher levels of transparency have stronger institutions, institutions that really favour economic growth and social development.
What mechanisms for transparency exist at the FIIAPP?
We have a “Transparency Procedure” that aims to guarantee that the relevant information about our activity is communicated to the different FIIAPP stakeholders in a timely and reliable manner, through our website, in order to guarantee their right of access to information. Such accountability is constant because our activity is equally so.
The key role of citizens is one of co-responsibility, contributing to the “construction and evolution” of this new paradigm, in which the important thing is not only what organisations tell us and the manner in which they do it, but what they are like in reality.
Transparency is based on two-way communication, in which citizens can ask questions and organisations have mechanisms to respond to their concerns, with accessible information. Conversation on social media, for example, is driving a new 21st century model of transparency.
Beyond economic management, in what dimensions is it important for the FIIAPP to be transparent?
Ultimately, by putting the focus on what each organisation does, but with a double objective, ensuring that our employees do it according to ethical, effective, efficient and responsible standards. Therefore, reducing accountability to the economic sphere is very biased, since it has to cover the management of the entire organisation.
The numbers and the publication of our accounts are just one more piece in our transparency. All of this (the organisation’s accounts and its projects) are audited in a timely fashion. But accountability is about much more than numbers. It also has to do with the management of people with how managing is carried out… Ultimately for an organisation like the FIIAPP, it is being able to show the degree of implementation of our mandate, the real impact of our daily work on people and the planet.
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